Privacy Policy
Contact Information
For questions or concerns about data protection, please reach out via the contact form.
What Data We Collect and Data Sources
We process personal data you provide or data collected when using our website. We may also receive data about you from third parties, including:
- Personal master data (e.g., name, address, date of birth)
- Contact information (e.g., cell phone number, email address)
- Financial data (e.g., account details) Online identifiers (e.g., cookies, IP addresses)
- Location and traffic data Sound and image recordings
Conditions for Data Processing
Data processing is done in good faith and only for purposes outlined in this policy, ensuring transparency and proportionality. If these principles cannot be met, processing may still occur if justified, for instance by:
- Your consent
- Contract execution or pre-contractual measures
- Legitimate interests that are not outweighed by your interests
Withdrawing Consent
If you have given consent for specific processing, we will process data within the limits of that consent unless another justification applies. Consent can be withdrawn at any time by emailing the contact address. Data already processed will not be affected.
Sharing Data with Third Parties
We may engage third parties or affiliates (processors) to handle data on our behalf, including:
- Accounting, fiduciary, and auditing firms
- Consulting firms (legal, tax)
- IT service providers (hosting, cloud, website design)
- Payment service providers
- Providers of tracking, conversion, and advertising services
These third parties adhere to data protection standards and confidentiality. We may also need to share data with government authorities if required.
Visiting Our Social Media Channels
Links to our social media channels are identifiable on our website. By clicking on these, the social media providers may know you accessed their platform from our site, potentially using this data independently.
Data Transfers Abroad
Personal data may be transferred internationally during order processing. These companies are bound to the same data protection obligations as we are. Transfers are safeguarded to ensure a Swiss-equivalent level of protection, with contractual guarantees and additional technical measures if needed.
Data Retention
Data is stored only as long as necessary to fulfill its purpose. Website visit data is stored for twelve months, while tracking and analysis data may be kept longer. Contractual data is retained for up to 10 years for compliance purposes, even if no longer required for service provision.
Data Security
We maintain the security of your information, taking steps to prevent unauthorized access, loss, misuse, or alteration. Partners and employees with access to data comply with data protection standards, and we may transfer requests to affiliated companies, where data remains confidential. Our website uses SSL encryption to protect data transfer.
Right to Information
You can request information about your stored data by contact form with proof of identity. You can also request your data in a common format if it was processed automatically based on your consent or in connection with a contract.
Right to Deletion and Correction
You may request deletion or correction of your data unless legal obligations require retention. Note that exercising these rights may impact contractual obligations.
Right to Deletion and Correction
You may request deletion or correction of your data unless legal obligations require retention. Note that exercising these rights may impact contractual obligations.
Website Provision and Log File Creation
Upon visiting our website, certain information is automatically stored on our servers or service providers' servers for system administration, statistics, backups, or tracking purposes, such as:
- ISP name
- IP address (if applicable)
- Browser version
- Computer operating system
- Access date and time
- Referrer URL
- Search terms
Purpose: This data is anonymous and stored to ensure website functionality and IT security.
Prevention: Log files are essential for website operation and cannot be disabled. Data is deleted at the end of each session.
Google Analytics
We use Google Analytics (provided by Google LLC) on our website. Google Analytics employs "cookies" to analyze website usage. Data generated by cookies may be transmitted to Google servers in the USA. IP anonymization is in effect to shorten IP addresses within the EU or EEA before transferring them to the USA. Google Analytics data helps us evaluate website use, compile reports, and provide additional services. The IP address used by Google Analytics is not merged with other Google data. You can refuse cookies via browser settings, though this may limit website functionality. Alternatively, prevent data collection by installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.